Privacy Policy


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Privacy Policy

At Dolphin Bay, we are in the guest service business and that service and customer care extends to our presence on the Internet/World Wide Web. Just as at the Hotel, your privacy and security is important to us and we make every possible effort to protect them for you.

We do not collect personal information from users browsing our site. Unless you knowingly and voluntarily provide us with your contact information such as an email address or phone number by requesting information, making a reservation, opting in to receive our newsletter or press information, or otherwise identify yourself to us for such specific communications.

We will not sell, rent, barter or share your email address or other information with any other entity or organization. We will not send you unsolicited emails; if you sign up to receive news from us, such as information about special events, rates or programs, you will receive these communications from us. You always have the option of opting out of such emails at any time in the future. Send an email to

Our reservations system offers secure transactions through a leading provider of hotel booking programs, SECURE-RES. You can read more about their security here.

Fraud and deception do exist on the Internet. So please note that we will never send you an email requesting that you provide such information outside of the secure system; if you ever receive such a request, even if it looks like it comes from Dolphin Bay, you should not provide such information. Such an email might be an attempt at "phishing" or fraud. Please forward such an email to and we will review it and take any necessary action.

Cookies and Interest-Based Advertising
Dolphin Bay Resort & Spa works with third parties to track your activity on our website, as well as to serve you with relevant advertisements from Dolphin Bay Resort & Spa and other advertisers on unrelated websites. These advertising services use pixel tags (aka; web beacons), cookies and other tracking technologies to collect and store non-personal information about your visit to our website. Should you visit our website using your mobile device, an advertising service may also collect your device’s unique identifier, or location, and attempt to synchronize your mobile website visit with other website visits. When a relevant advertisement is served to you on another website that uses data collected from this website, it’s referred to as an ‘Interest-Based’ Ad and the advertisement should include a blue ‘Adchoices’ icon in the upper-right hand corner. If you click on the Adchoices icon, you can learn more about the facilitating advertising service, and your opportunity to opt-out of Interest-Based ads from that service. Dolphin Bay Resort & Spa does not have access to, nor control over, these advertising services use of cookies when Interest-Based ads are served to you. However, you may choose to opt-out of the use of this information by clicking here;
Please note that by opting out, you will continue to see ads, but they may not be as relevant based on your travel interests.


Image of accommodation with view

Escape the ordinary

Lido at Dolphin Bay

Lido dining area

Treat yourself to happy hour

The Spa at Dolphin Bay

The Spa at Dolphin Bay

The Spa at Dolphin Bay