Your #1 Choice for Pismo Beach Oceanfront Hotels
Whether you’re planning a romantic weekend, a family vacation, or an executive retreat, our all-suite oceanfront resort offers an experience unlike any other. Indulge in California cuisine at Lido Restaurant & Lounge, rejuvenate with pampering treatments at The Spa, explore all that the Central Coast has to offer, or simply stay in and relax in style—it’s all possible at Dolphin Bay Resort & Spa.
Resort Map

Resort Map
- Main Entrance
- Lobby/Reception
- Fitness Center
- Lido Bar & Restaurant
- Lido Patio
- Lookout Point
- Infinity Swimming Pool
- Fire Pit
- Barbecue Area
- Relaxation Lawn
- The Spa at Dolphin Bay
- Center and South Entrance
We are delighted to welcome you to experience the best of the Central Coast. We encourage you to take advantage of all the amenities at the resort as well as in the surrounding area. Whether you are here for business or for relaxation, this directory will provide you with some information that will enhance your stay, and you can also visit our Happenings page to discover current events, activities, and special offerings taking place on property during your visit.
For your convenience, please contact Guest Services on your in suite telephone if you require additional assistance. Our team is dedicated to making your stay memorable, so please do not hesitate to let us know if there is anything we can do to make your visit more enjoyable!
AIRPORTS PRESS GUEST SERVICES
Dolphin Bay is conveniently located 15 minutes from the San Luis Obispo Airport. Our concierge would be happy to assist you in making reservations, changing your travel plans, or providing you with flight information.
BANKING AND ATM PRESS GUEST SERVICES
Please call Guest Services for information regarding the nearest banking. There is an ATM near the Lido Restaurant entrance.
BUSINESS SERVICES PRESS GUEST SERVICES
Computer access, scanning and copying are among the many amenities available through the concierge.
BUS, TOWN CAR, LIMOUSINE SERVICES PRESS GUEST SERVICES
Please contact the concierge for assistance with your transportation needs.
BARBEQUES PRESS GUEST SERVICES
The barbeque grills are located adjacent to the pool deck. Grilling utensils are located inside each grill and additional implements are available upon request. Please call Guest Services to light the barbeques.
CHECKOUT PRESS GUEST SERVICES
Checkout time is 11:00am. We are happy to arrange storage of your luggage if you wish to stay in the area beyond that time. You may also have access to our pool for the entire day of departure.
CHILDREN’S AMENITIES PRESS GUEST SERVICES
Pack N Play’s and high chairs are available at any time during your stay. Please call the front desk to arrange the delivery to your suite.
CREDIT CARDS
All major credit cards are accepted throughout the resort including:
American Express, Visa, Master Card, and Discover.
EMERGENCIES DIAL 911
In the event of an emergency, please dial 9-1-1.
ENTERTAINMENT LIBRARY AND ACTIVITIES PRESS GUEST SERVICES
Board games, lawn games, books, puzzles, playing cards, and more are available through the concierge. Do not forget to ask about the complimentary hot cocoa and microwavable popcorn! Available 24-hours daily.
EVENT PLANNING PRESS GUEST SERVICES
We would be delighted to assist you with arranging private events on property or in your suite. Please contact the concierge for assistance.
EXPRESS CHECK-OUT PRESS GUEST SERVICES
A copy of your folio will be emailed to you the morning of your departure. After reviewing your folio, the balance will be placed on the credit card that was provided at check-in. You are not required to come to the lobby to checkout. You can also checkout over the phone by calling us at the front desk when you are departing.
FLORIST PRESS GUEST SERVICES
Beautiful floral designs are available for every occasion. Our concierge would be happy to assist you with any order requests as well as arranging for delivery.
FITNESS CENTER
The fitness center is located on the first floor of the central building. Available 24 hours of the day, our boutique fitness center offers a wide variety of state-of-the-art equipment. The key to your suite will grant you access, and it is available to all guests that are 12 years or older. A parent or guardian must accompany children of ages 12-18.
FOR YOUR CONVENIENCE PRESS GUEST SERVICES
Special items are available for your convenience. This includes adapters, mending kits, dental kits, shaving kits, make-up wipes, extra pillows/bedding, coffee creamer, to-go cups, and more.
HOUSEKEEPING PRESS GUEST SERVICES
Cleaning services may be pre-scheduled between the hours of 9am-11am and 3pm-4:30pm. You can call for trash removal or towel replenishments at any time.
INTERNET
Wireless internet is available in each suite as well as in all public areas of the resort. A password is not required to connect to the server. Please select “DolphinGuest” network for access or call 855-836-8715 for customer support.
LAUNDRY PRESS GUEST SERVICES
Laundry and dry cleaning services are available Monday through Friday. Same day service is available when received by 9:00AM. Cleaning will be returned by 6:00PM. Please feel free to use the laundry bag located in the closet and call the front desk when it is ready for pick up.
LOST & FOUND PRESS GUEST SERVICES
We are happy to offer assistance if you have misplaced a personal item.
LUGGAGE ASSISTANCE PRESS GUEST SERVICES
Please call the valet desk for assistance with your luggage to and from your suite, or if you need you vehicle from our valet lot.
RETAIL PRESS GUEST SERVICES
Located in the lobby, we offer personal necessities you may need. We carry a variety of items such as Advil, earplugs, goggles for the pool, Dolphin Bay apparel, snacks, and much more for purchase. The Spa also has a plethora of items.
MESSAGES/VOICE MAIL
The light on your telephone is activated when there is a message waiting for you. To retrieve the message, please press the blinking message button on the corded telephone and follow the directions.
OURDOOR ACTIVIES PRESS GUEST SERVICES
We offer a plethora of outdoor activities such as corn hole, a football, a volleyball, Spike Ball, beach chairs, boogie boards, as well as beach cruiser bicycles.
PILLOW MENU PRESS GUEST SERVICES
Sleep is an essential part of the daily cycle and choosing the correct pillow is vital in rejuvenating your mental and physical health. Please see the back page of this section for a full list of pillow options.
RESORT FEE PRESS GUEST SERVICES
This is a nightly fee which covers lawn games and other outdoor activities, wireless internet, parking, beach and pool accessories, bottled water, and unlimited popcorn and hot chocolate throughout your stay.
INFINITY SWIMMING POOL AND JACUZZI
Located in the middle of the resort, the pool deck can be accessed on the first floor with the key to your suite. Towels for the pool are located in the closet of your master bedroom.
Pool Hours: 8:00am – 10:00pm
THE SPA PRESS SPA
The Spa at Dolphin Bay offers massages, skincare treatments, an infrared sauna, and high-end products. We offer an environment of pure comfort and relaxation. Please call The Spa to book your appointment.
Spa Hours: 11:00am – 5:00pm daily
SHOESHINE PRESS GUEST SERVICES
Complimentary shoeshine service is available. Please call the front desk for pickup of your shoes.
VALET PARKING PRESS GUEST SERVICES
Feel free to call ahead to have your car waiting for you at the porte cochere by calling in advance.
WAKE-UP SERVICES PRESS GUEST SERVICES
Please contact the front desk to schedule a wake-up call.
PILLOW MENU
Sleep is an essential part of the daily cycle and choosing the correct pillow is vital in rejuvenating your mental and physical health. Dolphin Bay Resort & Spa is committed to providing the highest standard of service and product quality. In order to ensure you feel at home, we offer an array of pillow options to suit every need and preference.
DOWN ALTERNATIVE – Extra Soft (15 oz.)
Aquaplush Hypoallergenic pillow filled with 100% combed polyester fiber allowing it to hold its shape
DOWN ALTERNATIVE – Extra Firm (34 oz.)
Aquaplush Hypoallergenic pillow filled with 100% combed polyester fiber allowing it to hold its shape
DOWN AND FEATHER – Regular
White goose down and feather filled. Outer: 30% down cluster & 70% feather. Inner: 95% feathers & 5% down cluster.
MEMORY FOAM
Distinctive neck and head contour to properly fit the head, neck and spinal alignment. Size 12” x 18.5” with Curve for Neck.
BUCKWHEAT PILLOW
Buckwheat will conform and adjust perfectly to your head, neck and spine and will not collapse like foam. The buckwheat hulls allow air to circulate throughout the pillow allowing it to cool off quickly.
To obtain any of these pillows, please dial “Housekeeping” on your telephone.
*Please note these pillows are based on availability
Lido offers a variety of locally sourced, seasonal California Coastal Cuisine. Our wine cellar features more than 800 local and international wines. Each bottle is skillfully selected to pair with our seasonal menus.
Breakfast & Brunch 9:00am – 1:30pm daily
Lunch 9:00am – 1:30pm daily
Happy Hour 3:00pm – 5:00pm daily
Lounge 3:00pm – 5:00pm daily
Dinner 5:00pm – 9:00 daily
**Hours may vary based on season
HAPPY HOUR
Happy hour is offered daily from 3:00pm – 5:00pm in our lounge and on our patio. We offer a variety of specialty cocktails & delicious bites for $10 each.
CHAMPAGNE BRUNCH
Why wait for the weekend when you can brunch every day at Lido? Our Champagne Brunch special includes a 3-course prix-fix menu with mimosas daily from 9:00am - 1:30pm.
CELLAR SALE MONDAY
Every Monday we offer 50% off select wines from our cellar. Our handpicked Sommelier selections include international and local features. You may contact Lido or the Guest Services and we can arrange to have your selected bottles delivered to your suite.
SPECIAL EVENTS
Our special events team would be happy to assist you in planning a memorable event. We can help you create a unique anniversary celebration, intimate wedding, birthday brunch, and everything in-between! Please press Lido on your phone for more information or visit our website.
GIFT CARDS
Share the finest oceanfront dining experience with someone special by giving them a gift card from Lido Restaurant & Lounge. Gift cards are available in any dollar amount over $25.00 and may be purchased by pressing LIDO on your phone and speaking to the hostess or online.
Please press Lido on your phone or dial 4100 to place a room service order or for dish retrieval
20% gratuity will be applied to all in-room services.
Dolphin Bay Resort & Spa is dedicated to promoting a healthy lifestyle, even when you are on vacation!
Enjoy a complimentary session in our infrared sauna when you book any spa service lasting 60 minutes or longer. For those seeking the detoxifying benefits of the sauna alone, standalone sessions are also available for purchase.
Enhance your spa experience with a visit to our boutique, offering a selection of curated retail items and signature skincare line. Or you can shop online at www.shopthespa.com.
To ensure your relaxation journey is seamless, we encourage booking appointments in advance. For inquiries about availability, simply dial SPA on your in-suite telephone or reach out to us at 805-773-5003 or via email at Spa@thedolphinbay.com. The Spa operates daily from 10:00 am to 5:00 pm.
Discover the full range of our rejuvenating spa treatments in the menu of services provided below.
INFRARED SAUNA
INFRARED SAUNA THERAPY $25 ◦ 30 Min
Our infrared sauna uses infrared light experienced as radiant heat. This safe and sanitary sauna experience penetrates up to one and a half inches below your skin to detoxify and revitalize your cells. Infrared heat produces a deep, detoxifying sweat that eliminates toxins at the cellular level. This improves overall circulation to bring nutrients, hormones, oxygen and other substances to all body tissues. Infrared rays help reduce pain and inflammation by penetrating joints, muscles and tissues to help the body heal itself naturally. Our sauna also features Medical Grade Chronotherapy which utilizes light therapy. This is proven to reduce pain and signs of aging as well as a safe relief for Seasonal Affective Disorder.
PACKAGE
TWO HOURS OF BLISS $315
Embark on a journey of ultimate relaxation with a massage and facial package. The Relax Massage, characterized by long gliding strokes, enhances circulation and flexibility, while our skilled estheticians use personalized analysis and advanced techniques to give you a customized facial that will leave your skin nourished and glowing. This carefully curated combination offers a luxurious escape, rejuvenating your mind, body and spirit in a sanctuary of tranquility.
MASSAGE THERAPIES
RELAX $160 ◦ 60 Min | $240 ◦ 90 Min
Relaxes the entire body with long gliding strokes. Decreases muscle toxins, improves circulation and flexibility while easing tension.
DEEP TISSUE $190 ◦ 60 Min | $285 ◦ 90 Min
This therapeutic massage will help alleviate stress, chronic muscle tension, relax aching muscles and revive the senses. Enjoy a customized level of pressure to target your individual needs and help the body recharge and re-energize.
SPORTS MASSAGE $190 ◦ 60 Min | $285 ◦ 90 Min
Our new Sports Massage is designed to support your active summer lifestyle. This targeted treatment focuses on muscle recovery, flexibility and injury prevention, making it perfect for post-adventure relaxation or pre-workout prep.
HOT STONE MASSAGE $190 ◦ 60 Min | $285 ◦ 90 Min
Warm Basalt stones are used to reduce tension. Therapeutic heat is slowly released into the muscle for a completely new body experience. Small stones are placed on key energy points, while luxuriously warmed oils are massaged deeply into the body.
CBD MASSAGE $190 ◦ 60 Min | $285 ◦ 90 Min
As our skilled therapists seamlessly incorporate CBD oil into the massage, you can expect not only the traditional benefits of a Swedish massage but also an extra layer of tranquility and rejuvenation. The gentle yet effective techniques aim to relax the entire body, providing a holistic experience that leaves you feeling refreshed and restored.
COUPLES MASSAGE $360 per couple ◦ 60 Min | $520 per couple ◦ 90 Min
Relax side by side with simultaneous massages in a warm, intimate setting. Each guest will experience a custom level of pressure to best suit their body’s needs. This charming experience includes a glass of wine or champagne and is sure to leave you and your loved one feeling harmonious and at peace.
FACIAL TREATMENTS
SIGNATURE FACIAL $190 ◦ 60 Min
Following a personalized analysis of your skin, our estheticians will address and repair any skin concerns using customized combinations of active products and advanced massage techniques. This nourishing skin treatment will relax facial tension, leaving your skin balanced and glowing.
PREMIER FACIAL $220 ◦ 75 Min
The path to healthy skin starts with this truly customizable and sophisticated facial. Your skin will first be treated with a thorough cleansing and exfoliation leaving the epidermis clean and purified. This facial includes a combination of manipulative massage techniques, active serums and specialty masks chosen specifically for you. The result is visibly smoother, healthier and younger looking skin.
AGE DEFY $235 ◦ 75 Min
Indulge in our exclusive 75-minute Age Defy Facial featuring our medical grade DB Skincare line. This facial is designed for all skin types to minimize the appearance of fine lines and wrinkles. During the application of a hydrating mask, our skin care professionals will perform a 10 Minute red light therapy that will produce skin that is smooth, radiant and renewed. Our powerful tri peptide serum that stimulates collagen production and brightens dull skin will be administered to your entire face and neck. All facials are concluded with our newly formulated brightening moisturizer SPF 30. Embrace a revitalized, age-defying beauty with our Age Defy Facial!
SPA ETIQUETTE
In order to enhance your experience and maintain a tranquil environment for all guests, we have provided recommendations so you know exactly what to expect for your visit.
APPOINTMENTS
We ask that you arrive at least 15 minutes prior to your appointment to fill out light paperwork.
CANCELLATION
If you need to cancel your appointment, please contact the spa at least 24 hours prior to your scheduled time. Appointments that are not cancelled with adequate notice may be charged in full.
HEALTH CONCERNS
We ask that each guest complete a brief health questionnaire in order to identify any concerns that may affect the enjoyment of their treatment. The spa technician will assess your needs and address any areas of concern.
AMENITIES
You are welcome to enjoy the relaxation lounge and patio before or after any treatment. We do not take responsibility for lost or stolen items so we recommend that you secure valuables elsewhere prior to arrival. In order to preserve the serenity of the environment, we ask that you turn off cell phones while in the Spa.
ATTIRE
A robe and sandals are provided during your visit. To maintain privacy, therapists use professional draping throughout the service. Undergarments are optional, however it is recommended that massages or body therapy treatments be enjoyed without clothing.
PREPARATION
For guests scheduled for a facial, it is not recommended to shave on the day of appointment.
YOUTH
The Spa at Dolphin Bay is unable to provide services to those under 18 years of age.
PAYMENT
Resort guests may charge spa services to their suite, pay with major credit cards, cash, or spa gift cards. Gratuities for therapists are left to the discretion of each guest.
AVILA BEACH
Avila Beach is protected from the wind by Port San Luis, which creates a warmer climate than any other beach along the central coast. Average temperatures range from the high 60’s to low 80’s. The Avila Pier is perfect for strolling as well as for fishing and is surrounded by beach goers throughout the year. Enjoy the promenade with shops and casual beachside eateries.
BOB JONES TRAIL
Named after a local conservation advocate, the 6-mile round trip trail follows alongside the beautiful San Luis Obispo Creek. A leisurely stroll or bike ride along the scenic and flat path will treat you to spectacular views of the Avila Valley.
PISMO PRESERVE
At 880 acres, the Pismo Preserve offers truly exceptional and diverse recreational opportunities for outdoor enthusiasts. Visitors will enjoy over 11 miles of traversing serene oak woodlands and coastal ridgelines with stunning panoramic vistas of the Pacific Ocean. Located off exit 191B from US Highway 101 in Pismo Beach, the beautiful Pismo Preserve is open daily from dusk to dawn. The entrance is located at 80 Mattie Road, Pismo Beach. This beautiful area is only a 13-minute bike ride from Dolphin Bay and just a 5-minute drive.
FISHING & CLAMMING
Fishing from the Pismo Beach Pier generally nets a good catch of red snapper or cod. No license is required for fishing from the pier. However, a license is required for clamming and other type of fishing. Chartered fishing boats are available in ½ day or full day excursions out of Port San Luis in Avila Beach.
GOLFING
Monarch Dunes Gold Course (16.2 miles) 805-343-9459
Cypress Ridge Golf Course (11.6 miles) 805-474-7979
Blacklake Golf Course (17.7 miles) 805-343-1214
Avila Beach Gold Course (4.7 miles) 805-595-4000
KAYAKING
Ocean kayaking is a wonderful way to explore secluded coves, beaches and caves. Along your adventure, it is common to see aquatic birds and marine life.
HORESBACK RIDING
Horseback riding is a unique way to experience the splendor of the Central Coast, whether you are looking to ride on the beach, hillside trails or through the ranches.
MISSION SAN LUIS OBISPO DE TOLOSA
Located in the Mission Plaza of downtown San Luis Obispo, this is considered by many as the most beautiful of the California Missions. Founded in 1772, it is still an active church. You can find this beautiful mission at 751 Palm Street, San Luis Obispo.
MONARCH BUTTERFLIES
The Monarch butterflies migrate to Pismo Beach in the late October and call this home through early February. The butterfly grove is located along Highway 1, approximately 4.5 miles south of Dolphin Bay. Thousands of the vivid orange and black butterflies cluster on the branches and fly around the eucalyptus trees. During the season, the grove is open daily from 10am – 4pm with docent talks daily.
OCEANO DUNES
These dunes are the only stretch of beach in California where vehicles can still be driven on the sand, and the only area where you can still camp on the beach. Whether you are a novice or an experienced rider, there is a variety of all-terrain vehicles available for you to rent. Experience the beauty of the dunes and rent an ATV or dune buggy for a truly exciting adventure.
PERFORMING ARTS CENTER
The 1,350 seat Harman Concert Hall located on the Cal Poly, San Luis Obispo campus, is acoustically one of the best halls in the world. With performances extending from musicals to comedians, as well as world class speakers, this is a magical venue to experience any type of show.
PISMO BEACH BOARD WALK
The 1,200-foot pier is the most visible landmark in this iconic, coastal community. The pier is popular for fishing, local eateries, walking, and viewing the beautiful coastline. Located just 4 miles south of Dolphin Bay, Pismo Beach is a location that beach goers flock throughout the year.
SAN LUIS OBISPO MUSEUM OF ART
Located in the Mission Plaza, the center features the work of many very talented artists in this region. The center is open Thursdays – Mondays from 11am – 5pm.
WILDLIFE
The Central California Coast is home to a wide spectrum of wildlife. From dolphins and sea lions to exotic zebras and whales, we would be happy to assist with planning an adventure for you to capture the best the nature has to offer. We also have complimentary binoculars available in the lobby.
WINERIES
Over the past decade, San Luis Obispo County has blossomed into one of the most abundant wine regions in the country. With emerging wineries and the beautiful, backcountry roads, the area is gaining a reputation for producing incredible offerings in a delightfully approachable way. The climate and soils of Paso Robles produce premium Cabernet Sauvignon, Merlot and Zinfandel grapes. Meanwhile, the Edna Valley and Arroyo Grande vintners produce excellent Chardonnay, Pinot Noir, Syrah, Grenache and White Rhone Varietals. As a guest of Dolphin Bay Resort and Spa, we invite you to enjoy the complimentary tasting or exclusive discounts at our local wineries during your stay. Please contact Guest Services for more information. Some restrictions apply.
Our Concierge team is here to make booking activities seamless and stress-free with our Adventure Program.
TELEVISION
Press the “TV Power” button located on the top left of the television remote to turn on and off.
If necessary, press the “Input” button on the remote until the picture appears. The “Input” button is located on the top, left hand side of the remote.
Press “Netflix” button to access the app. You must have your own username/password to use.
*Please remember to log out of your accounts before departure.
To get out of Netflix press “Input” until you see a cable-TV channel number (ex: “41-1 Cable”). Once you select this, you will be on cable-TV.
If you are having trouble accessing the many channels we offer, you may have to do a channel scan:
- Press “Menu”, scroll down to “Channels”, then select “Find Channels” or “Find More Channels”
- Wait about 5 minutes until it says “Done”, then select “Done”.
If you have any other challenges with your television, call the front desk and our team can assist.
LG LAUNDRY UNIT
Program Wash
Add laundry pods inside in the drum WITH the clothes and close the door
Press the power button to turn on
Using the circular knob, select desired wash setting
Press PLAY/PAUSE button to start wash cycle
Program Dry
Start with unit the unit off, and then turn it on
Press the DRY button/select DRY setting on far right. Do NOT turn dial as it will activate
wash cycle.
Select desired drying time
Press PLAY/PAUSE to start
*this is a STEAM dryer, so you will see moisture in drum during dry setting
Child Lock
In order to activate the child lock the washer must be operating
Press and hold the “Rinse/Spin” button for 3 seconds to activate/deactivate
When child lock is set, the CHILD LOCK light is illuminated and all buttons are
disabled except for the POWER button
Troubleshooting
Vibrating Noise: Wash load might be unevenly distributed in the drum. Stop
the wash load, and redistribute the clothes.
Excess Suds: Too much or incompatible detergent was used
Wash Cycle Time Delayed: The wash time may vary depending on amount of clothes,
water pressure, temperature or cycle type.
Please note: We do utilize ‘soft’ water throughout the resort. Should you need water without softener, please utilize the Reverse Osmosis System located at your kitchen sink.
HEATING SYSTEM
With digital touch screen:
Press the button on left side of the screen with power symbol to turn on or off. Button
will be shaded grey for OFF and clear for ON.
Press the button with fan symbol to adjust fan settings. Each time you click this button,
it changes the setting
Use the arrow buttons on the right to select desired temperature
*the TEMP button should remain white, rather than solid black
OVEN CHILD LOCK
To activate the safety lock on the oven press and hold “9” and “0” at the same time for 5 seconds. You can unlock by following the same procedure.
FIREPLACE
There is a switch on the wall to the left of the fireplace. Please give the fireplace a few minutes to warm up. If it is not operating correctly, please call guest services for assistance.
ICE
There is ice provided in the freezer door. We do not have accessible ice machines so if you run out of ice and need more, you can call guest services and someone will replenish your freezer.
REVERSE OSMOSIS
We have provided purified water for your entire stay with the reverse osmosis faucet attached to the kitchen sink.
TELEPHONE INSTRUCTIONS AND RATES
Local Calls 8 + Number Complimentary
Long Distance Calls 8 + 1 + Area Code + Number Continental US $1.00 + $0.10/minute
Operator Assisted Call 8 + 0 + Area Code + Number AT&T rates apply
Toll Free Calls 8 + 1 + Area Code + Number Complimentary
Room to Room Calls 1 + Room Number Complimentary
Directory Assistance 8 + 1 + 411 Complimentary
EMERGENCY 911 Complimentary
Resort Operator 0 Complimentary
INTERNATIONAL CALLS
Operator Assisted 8 + 01 + Country Code + City Code + Number $2.00 + $0.25/minute
Direct Dial 8 + 011 + Country Code + City Code + Number $2.00 + $0.25/minute
AIRLINES
American Airlines 800-433-7300
Delta Airlines 800-221-1212
Southwest Airlines 800-435-9792
United Airlines 800-864-8331
U.S Airways – San Luis Obispo 800-433-7300
SkyWest Airlines 800-335-2247
AIRPORTS
Los Angeles International Airport (LAX) 888-544-9444
San Francisco International Airport (SFO) 800-435-9736
San Jose Mineta International Airport (SJC) 408-392-3600
San Luis Obispo Regional Airport (SBP) 805-781-5205
Santa Barbara Airport (SBA) 805-967-7111
CAR RENTALS
Alamo Car Rental 800-462-5266
Avis Nationwide 800-352-7900
Budget Car Rental Nationwide 888-965-5247
Enterprise Nationwide 866-799-7956
Hertz Nationwide 800-654-3131
OTHER RESOURCES
AAA California 800-400-4222
Amtrak 800-872-7245
Greyhound 800-231-2222
EMERGENCY EXITS
When you first arrive, please take a moment to locate the emergency exits. There are three staircases located in each building. On the inside of the door to your suite there is a map showing the closest emergency exits. Please familiarize yourself with the location of the two closest to your suite. Within each suite there are two exits; The front door and a balcony or patio door. Please take a moment to locate each.
DOOR LOCK
The front door to the suite is equipped with a dead bolt lock that automatically engages when the door is closed. For complete privacy, please use the safety latch along with the dead bolt. Please ensure that all doors and windows are securely closed and locked as you depart the suite.
FIRE PROCEDURES
Our resort is equipped with the latest in fire detection and communication systems. When fire alarms are sounded, the elevators will immediately descent to the ground floor and remain there until the alarm is cleared.
PLEASE DO NOT USE THE ELEVATORS IN AN EMERGENCY, USE NEAREST STAIRCASE.
If you see a fire:
1. Pull the nearest fire alarm
2. Close any doors around the fire area to keep from spreading
3. Call the Hotel Operator “0” for help to report the fire
4. If you cannot reach anyone, call the local fire department at “9-1-1”
If you hear an alarm:
1. Stay inside your suite and wait for instructions from resort staff
2. If asked to evacuate, test doors for heat before opening
3. If the door is cool, open slowly and look for smoke.
4. If there is thick smoke, return your suite and securely close the door.
If there is little to no smoke, please head towards nearest exit
If your exit is blocked:
1. Return to your suite and await instructions from resort staff
If you are unable to leave the suite
1. Turn off air circulation system to prevent smoke from entering
2. Pack wet clothes under the door to prevent smoke from entering
3. Fill bathtub and sink with water
4. Stay low to the ground
EARTHQUAKE PROCEDURES
Dolphin Bay was built to the latest earthquake compliance specifications. When alarms are sounded the elevator will descent immediately to the ground floor and remain there until the alarm is cleared.
If you are indoors:
1. Take cover under a sturdy, non-glass desk or table, away from falling items
2. Stay away from windows, mirrors, fireplaces, heavy furniture and appliances
3. Stay in this position until the ground stops shaking and it is safe to move
4. Once the shaking stops, use the closest exit and stay clear of falling items
5. If trapped in the elevator, engineering and security will respond immediately
If you are Outdoors:
1. Take cover under a sturdy, non-glass table away from falling items
2. Stay away from windows and buildings
3. Stay in this position until the ground stops shaking and it is safe to move
TSUNAMI RESPONSE PROCEDURES
The County of San Luis Obispo has a tsunami response plan in place for all coastal communities. Dolphin Bay Resort is protected by the high bluffs of the coast, and most tsunami warnings will not require an evacuation.
In the event of a tsunami evacuation, all guests will be notified and given detailed instructions.
RADIATION RESPONSE PROCEDURES
Dolphin Bay Resort is located within the San Luis Obispo Country’s Emergency Planning Zone (EPZ) of the Diablo Canyon Nuclear Power Plant Emergency Response Plan. The resort is located in Protective Action Zone (PAZ) 6, indicating that it is outside of a 10-mile radius of the Diablo Canyon Power Plant.
In the instance of an emergency, San Luis Obispo County’s Early Warning System Sirens would sound to alert area residents and visitors.
If you hear a steady siren for 3-5 minutes:
1. Go indoors
2. Tune to a local radio or television station for more information
3. In the case of an actual emergency requiring evacuation, Dolphin Bay staff will assist you to the safest evacuation route.
Our Story
In 1987, developer Rick Loughead purchased our five-acre oceanfront property with the intention of turning it into a 270-unit hotel, but the inevitable happened—he fell in love with the property.
From there, Loughead decided to retain the development, partnering with Spalding Wathen to create something truly unique, something that would stand out from all of the existing hotels sprinkled along the Pismo Beach coastline.
After over 16 years of planning and fighting for approval, Loughead and Wathen finally broke ground in 2003, and Dolphin Bay began opening in stages in 2006. Sadly, Wathen passed in 2005 and was unable to see the design come to fruition, but his memory lives on within our beautiful resort.
Our Philosophy
Our mission is “to deliver, without compromise, an exceptional experience of service and amenities.” Spacious and well-appointed accommodations, a rejuvenating spa, and an award-winning restaurant make this easy to achieve, but what truly sets us apart from other Pismo Beach hotels is the unparalleled, personalized service we offer to each and every guest.
General Manager
Our General Manager, Erica Krueger, found her love for people and customer service early on in life when she began helping at her grandparents’ town bakery. Working alongside her mother and grandparents, she recognized that remarkable products paired with sincere service create customer demand and loyalty. From there, her passion for hospitality excellence only grew.
Erica holds an undergraduate degree in Business Administration with a minor in Human Resources Management from Columbia College. After graduating and traveling extensively, Erica returned to the Central Coast to be part of the community.
As General Manager, Erica oversees the operations of the entire property. Her devotion to her team and our guests is reflected in her leadership and vision. She embodies our mission to deliver, without compromise, an exceptional experience of service and amenities and has a personal commitment to the success of Dolphin Bay Resort & Spa.
No, Dolphin Bay offers units that are set up more like condos but it is not a timeshare.
Please contact San Luis Bay Realty for the most up to date information: SanLuisBayRealty@gmail.com
Because of our usually mild climate on the Central Coast we do not offer air conditioning. However all of our accommodations offer ceiling fans, standing fans in the closets as well as a central heating system.
Yes, Dolphin Bay is a dog friendly resort. We request that guests book directly by phone to reserve a pet friendly room and a $70.00 plus tax per night fee will be added to the guest’s folio to cover the cost of deep cleaning the suite. Although we do not have a maximum size of dog permitted, maximum number of pets allowed in suite is three (3). We provide our “four legged guests” a bed, dishes, and treats. Lido even offers a “Pups Patio” menu for your furry family member!
We do not. Dolphin Bay is dog friendly, not pet friendly.
Dolphin Bay does not offer rollaway beds. However, the living room sofa in each suite conveniently pulls out into a queen sized bed. Please contact the front desk to request the sofa bed be made by housekeeping. All necessary items are stored in the guest room closet.
Check in is at 3:00pm, check out is at 11:00am.
Size: 27’8” x 57’8”
Depth: 5 feet
Gallons: 51,000
Temperature: about 80 degrees
Hours 8:00am-10:00pm year round
We offer a house car service based on availability within a 15-mile radius of the resort. This can include downtown San Luis Obispo, Avila Beach and Pismo Beach.
PPG Paints handles all of our paint orders and they are custom to Dolphin Bay. They are referred to as ‘Dolphin Bay-Wall’, ‘Dolphin Bay-Trim’, etc. Contact number is (805) 928-2337
The mattress is a Simmons Beautyrest Black Napa Luxury Plush
#700600267-070-1070 Cal King Mattress
#700050921-5070 9”H Endurotech Foundation – Kings require 2 pcs
Our pillows are from Down Etc. 235TC AquaPlush Pillo 100% Cotton, Crème, Preshrunk, SuperSoft, 100% Polyester, Hypoallergenic, Double Stitching German Cotton Piping, 36oz 20x26
Wave Riders by Dale Evers of Paso Robles, CA.
Vita Nova – Van Nuys, CA: “knock off”
Sicis from Italy- available through Matt Clark Tile, SLO
Blue Tile Panels outside lobby- tiles are from Portugal (available through Matt Clark Tile, SLO)
Steve Prachyl, Texas
Barvovier & Toso- Venice, Italy
John Ramos, Los Osos. It is a blossom from a Sago palm.
Murrine Arancioni. Studio Salvadore: Mattia and Marco Savadore, 2014. Venezia- Italy. Blown and carved glass with silver and gold leaf.
Dale Evers from Paso Robles, CA