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Our Pet Policy

For our guests who choose to visit with their pets, kindly observe the following guidelines:

  • We welcome well-mannered, house-trained, disease-free dogs. Other pets, including but not limited to cats, birds and reptiles, may not stay or visit the resort.
  • Upon booking, guests must disclose their intent to occupy a suite with a pet as there are only specific suites that are pet friendly.
  • Each pet friendly suite is limited to (3) dogs maximum.
  • A non-refundable fee of $65 per night will be applied to your account upon arrival to cover the costs of deep-cleaning the room following your visit.
  • Pets must be leashed and under their owner’s control at all times in outdoor public areas on property.
  • Pets are not permitted in pool area, at the spa facilities or inside the restaurant dining room.
  • For health and safety purposes, pets may not sit at or on top of tables while visiting the outdoor areas of the restaurant.
  • Pet owners are responsible for promptly picking up after their pets and bringing the appropriate materials to do so.
  • Should any pet display dangerous, aggressive or unacceptable behavior (including but not limited to biting, excessive barking and/or evidence of disease), Dolphin Bay reserves the right for their immediate removal.
  • Upon arrival, a Pet Agreement must be signed and a non-refundable fee will be assessed to cover the costs of deep-cleaning following a pet’s visit.
  • Please reference the Pet Agreement for complete policies relating to housekeeping services, noise complaints, damages to accommodations, and more.
  • While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and remain subject to the pet agreement and non-refundable fee.

In addition to the items listed above, we also ask that you consider other hotel guests during your stay. If your dog is left in the room alone, he/she may cry or howl. If he/she becomes anxious or afraid, he/she may run out of the room. Accordingly, we ask that you avoid leaving your dog unattended in your guest room. If the need arises for you to leave your dog unattended, we recommend arranging for a responsible dog-sitter in advance. The Concierge may be able to assist you in locating a suitable dog-sitter should you be unable to locate one.