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Information Collection and Use While using our Site, we may ask you to provide us with certain Personal Identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to your name ("Personal Information"). Personal Information is collected from users browsing our site that knowingly and voluntarily provide us with contact information such as an email address or phone number. This information is collected when requesting information, making a reservation, opting in to receive our newsletter or press information, or otherwise identify yourself to us for such specific communications. We will not sell, rent, barter or share your email address or other information with any other entity or organization. We will not send you unsolicited emails; if you sign up to receive news from us, such as information about special events, rates or programs, you will receive these communications from us. You always have the option of opting out of such emails at any time in the future. Please email firstname.lastname@example.org to opt-out of our Newsletter and other communications. Please allow at least two weeks for this to process.
Please note that by opting out, you will continue to see ads, but they may not be as relevant based on your travel interests.
Reservations When booking reservations on our site, you will be directed to a secure third party booking engine. While it appears to be part of our site, the Booking Engine is provided by a third party and is governed by its privacy practices.
Children’s Security We do not knowingly collect Personal Information from children under the age of 18. As a parent of legal guardian, please do not allow your children to submit personal information without your permission.
European Residents – Your Personal Data Rights (GDPR) The General Data Protection Regulation (GDPR), one of the most significant changes to data privacy law, is designed to put you in control of how your information is collected and used. We want to help you to understand these rights and exercise them as easily as possible.
For our guests who are European Union citizens, or reside within the European Economic Area, additional rights have been granted to you by the GDPR. These rights include your ability to review, correct, update, suppress, or delete personal information previously provided to Dolphin Bay Resort & Spa. This can be done by submitting a Data Subject Access Request, defined in the following process. If you would like to submit a Data Subject Access Request to Dolphin Bay Resort & Spa, please send your request to: Info@TheDolphinBay.com or
Dolphin Bay Resort & Spa
2727 Shell Beach Road
Pismo Beach, CA 93449
In your Data Subject Access Request, please identify the nature of your request as it relates to any personal information which may have been previously provided (review, update, correct, suppress, or delete). For the protection of our guests, Data Subject Access Requests will only be responded to if matching records (email address or mailing address) can be located within Dolphin Bay Resort & Spa’s systems. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
To expedite all Data Subject Access Requests, please provide any additional details which may help to quickly identify the location(s) your data may be stored (i.e. Resort, Restaurant or Spa visited, arrival date(s), departure date(s)). Sending sensitive personal information (i.e. social security number, passport number, national identification number) is discouraged and will not expedite your Data Subject Access Request in any way, as this information is not collected, stored, or processed by Dolphin Bay Resort & Spa.