At Dolphin Bay, we are in the guest service business and that service and customer care extends to our presence on the Internet/World Wide Web. Just as at the Hotel, your privacy and security is important to us and we make every possible effort to protect them for you.
We do not collect personal information from users browsing our site. Unless you knowingly and voluntarily provide us with your contact information such as an email address or phone number by requesting information, making a reservation, opting in to receive our newsletter or press information, or otherwise identify yourself to us for such specific communications.
We will not sell, rent, barter or share your email address or other information with any other entity or organization. We will not send you unsolicited emails; if you sign up to receive news from us, such as information about special events, rates or programs, you will receive these communications from us. You always have the option of opting out of such emails at any time in the future. Send an email to email@example.com.
Our reservations system offers secure transactions through a leading provider of hotel booking programs, SECURE-RES. You can read more about their security here.
Fraud and deception do exist on the Internet. So please note that we will never send you an email requesting that you provide such information outside of the secure system; if you ever receive such a request, even if it looks like it comes from Dolphin Bay, you should not provide such information. Such an email might be an attempt at "phishing" or fraud. Please forward such an email to firstname.lastname@example.org and we will review it and take any necessary action.