Dolphin Bay Resort & Spa - Pismo Beach Hotel - Spa Services
2727 Shell Beach Rd, Pismo Beach, CA 93449 | P: 805.773.5003

Spa Etiquette

In order to enhance your experience and maintain a tranquil environment for all guests, we have provided recommendations for you so that you know exactly what to expect for your visit.


A spa receptionist is happy to assist you with coordinating appointment times specifically for you. We ask that you arrive at least 15 minutes prior to your appointment in order to allow time to enjoy the amenities. We ask that you provide us with a credit card to confirm appointments.


Should you need to cancel your appointment, please contact the spa at least 8 hours prior to your scheduled time. Appointments that are not cancelled with adequate notice will be subject to be charged in full.

Special Requests

When scheduling appointments, please inform us of any special requests that we may accommodate in order to enhance your experience. All therapists are trained to create a comfortable and relaxing environment for you however, please let us know if you have a gender preference for your therapist.

Health Concerns

We ask that each guest complete a brief health questionnaire in order to identify any concerns that may affect the enjoyment of their treatment. The spa technician will assess your needs and address any areas of concern. Most of our treatments can be modified for expectant mothers so we ask that you notify the spa receptionist if you are pregnant.


You are welcome to enjoy the relaxation lounge and patio before or after any treatment. The dressing room is outfitted with hairdryers and styling aids. We do not take responsibility for lost or stolen items therefore we recommend that you secure valuables elsewhere prior to your arrival. In order to preserve the serenity of the environment, we ask that you turn off cell phones while in the spa.

Pool Use

Spa guests receiving any 60 minute treatment or more may take advantage of our pool pass. Relax in our heated saline infinity pool or soak in our whirlpool. Daily spa pass is limited to one guest per pass. Ask our receptionist for more information.

Infrared Sauna Use

Guests visiting The Spa for any treatment are welcome to enjoy a complimentary 30 minute infrared sauna treatment by appointment. Guests must be 10 years or older to utilize the sauna.


A robe and slippers are provided for you during your visit. To maintain privacy, therapists use professional draping throughout the service. Undergarments are optional however it is recommended during massages or body therapies that the treatment be enjoyed without clothing.


For those guests scheduled for a body treatment or a men's facial, it is not recommended to shave on the day of the appointment.


Resort guests may charge spa services to their suite. Major credit cards, cash, and local checks are also accepted. Gratuities for therapists are left to the discretion of each guest.

Gift Cards

Customized gift baskets and gift cards are available for all treatments or in any dollar amount.

The Spa at Dolphin Bay will be closed from January 5, 2015 through January 9, 2015 for renovations. We apologize for the inconvenience and thank you for your understanding while we improve our property for your future use.

Hours of Operation

Monday - Friday: 10:00 am - 6:00 pm
Saturday: 9:00 am - 6:00 pm
Sunday: 9:00 am - 5:00 pm

For appointments or more information, please call 805.773.5003
or email us at

The Spa at Dolphin Bay